Summary report for "metricnet.com" (monthly stats)
Quick navigation: Traffic summary Adwords keywords & texts Organic keywords Competitors
Title: Call Center Benchmarking. Call center measurement, training, and benchmarks.
Description: Call center benchmarking for all types of call centers, including inbound and ... Should every call center be benchmarking and what benchmarks should they be using? ...
Description: Call center benchmarking for all types of call centers, including inbound and ... Should every call center be benchmarking and what benchmarks should they be using? ...
Advertising budget: N/A
This site in Alpha Directory: m me met
Approximate SE paid and organic traffic
| Traffic | Est. Cost | |
|---|---|---|
| Organic keywords | 371.71 | $958.72* |
| Paid keywords | N/A | N/A |
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Organic keywords
| Top cost equivalent positions (view all 19) | Top traffic positions (view all 19) | Top positions (view all 19) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Keyword | Cost Equiv. | Position | Keyword | Traffic | Position | Keyword | Position | |||||||
| 1. | help desk call center | $270.11 | 6 | 1. | kpi benchmarking | 59 | 1 | 1. | kpi benchmarking | 1 | ||||
| 2. | call center benchmarking | $134.45 | 4 | 2. | call center benchmarking | 36 | 4 | 2. | resolution rate | 2 | ||||
| 3. | call center benchmarking | $108.29 | 5 | 3. | help desk call center | 35 | 6 | 3. | benchmarking center | 2 | ||||
| 4. | it benchmarks | $53.34 | 3 | 4. | call center benchmarking | 29 | 5 | 4. | kpi best practice | 2 | ||||
| 5. | help desk call centers | $47.69 | 3 | 5. | it benchmarks | 22 | 3 | 5. | contact centre benchmarking | 2 | ||||
| 6. | call center kpis | $34.71 | 7 | 6. | contact centre benchmarking | 13 | 2 | 6. | kpi best practices | 2 | ||||
| 7. | contact centre benchmarking | $32.91 | 2 | 7. | price benchmarking | 13 | 5 | 7. | desktop support costs | 2 | ||||
| 8. | benchmarking call center | $29.12 | 3 | 8. | kpi best practice | 11 | 2 | 8. | it benchmarks | 3 | ||||
| 9. | help desk metrics | $25.88 | 16 | 9. | desktop support costs | 11 | 2 | 9. | benchmarking call center | 3 | ||||
| 10. | price benchmarking | $23.23 | 5 | 10. | resolution rate | 9 | 2 | 10. | benchmarking call centers | 3 | ||||
Competitors for "metricnet.com"
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Vpi-corp.com: VPI - Call Recording Leader | #1 in Call Center Analytics | Voice Logger | Call Logging Recorder - Experience VPI's Digital Voice Logging, Call Recording and Call Center Analytics SoftwareVPI - View a Live VPI Call Recording and VPI Call Center Analytics Demo! Complimentary Voice Logger System and Call Logging Recorder Resource Guides from Voice Print. Call Recording, Digital Voice Logging and Call Center Analytics White Papers. VPI is the World's Premier Provider of Call Recording Software, Call Center Analytics, Call Logging Recorder, Digital Voice Logging Systems. Keywords: vpi; call center monitoring software; call monitoring; call center management software; call center monitoring; Paid traffic cost: $7.35K |
Magellan-solutions.com: Offshore Call Center, Inbound Call Center for help desk, customer care, tech support, reservations, order taking/order entryMagellan Solutions is an offshore call center and inbound contact center providing outsourced help desk, order taking, order entry, reservations, help desk, and tech support call center solutions. It aims to become the recognized Philippine provider of contact centre services for SMEs. Keywords: customer service call center; help desk call center; customer call; call center help desk; customer call center; Paid traffic cost: N/A |
Searchcrm.techtarget.com: CRM, call center management and marketing information - SearchCRM.comFind CRM information on call center software and management, marketing and CRM software, sales force automation and more customer relationship management topics. Keywords: direct email marketing; customer relationship management; crm customer relationship management; call center agent; siebel; Paid traffic cost: N/A |
Seriosoft.com: SerioPlus - Hosted, SaaS IT Service Management, Service Desk Software and Helpdesk Tools | seriosoft.comSerio - developers of Helpdesk, Service Desk and IT Service Management Software, with Service Management blog and White Papers Keywords: serio; problem management; help desk metrics; availability management; introduction to itil; Paid traffic cost: N/A |
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Avasant.com: Avasant-Strategic Sourcing : Business Process Outsourcing Strategy : BPO Companies : IAOP : Information Technology Outsourcing : Global Sourcing : Call Center Outsourcing ManagementWe use strategic sourcing tactics to lower strategic sourcing, business process outsourcing strategy, BPO companies, IAOP, information technology outsourcing, global sourcing and call center outsourcing management costs and risk. Keywords: sourcing strategy; price benchmarking; go to market strategy; outsourcing consultants; outsourcing consultant; Paid traffic cost: N/A |
Pnicallcenter.com: PNI-KMPG | Offshore Call Center, Inbound Call Center, Outbound Call Center, Outsourced Contact Center Company | PhilippinesPNI-KMPG is an offshore, outsourced data/voice call center and contact center providing inbound and outbound services for various industries worldwide. Keywords: call center kpi; offshore call center; call center kpis; kpi call center; offshore call centers; Paid traffic cost: N/A |
The-connection.com: Call Center, Call Center Outsourcing, Inbound Call CenterThe Connection - U.S. based inbound live operator outsourced sales, customer service and technical support call center service agency. Keywords: call center outsourcing; the connection; connection; outsourced call center; outsource call center; Paid traffic cost: $320.01K |
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