Summary report for "firstcontactresolution.com" (monthly stats)
Quick navigation: Traffic summary Adwords keywords & texts Organic keywords Competitors
Title: First Call Resolution First Contact Resolution
Description: First Call Resolution or First Contact Resolution or FCR is most accurate when defined by the customer. Our post-call IVR surveys do just that!
Description: First Call Resolution or First Contact Resolution or FCR is most accurate when defined by the customer. Our post-call IVR surveys do just that!
Advertising budget: N/A
This site in Alpha Directory: f fi fir
Approximate SE paid and organic traffic
| Traffic | Est. Cost | |
|---|---|---|
| Organic keywords | 67.82 | $212.28* |
| Paid keywords | N/A | N/A |
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Organic keywords
| Keyword | Cost Equiv. | Position | Keyword | Traffic | Position | Keyword | Position | |||||||
| 1. | first call resolution | $212.28 | 9 | 1. | first call resolution | 68 | 9 | 1. | first call resolution | 9 |
Competitors for "firstcontactresolution.com"
Searchcrm.techtarget.com: CRM, call center management and marketing information - SearchCRM.comFind CRM information on call center software and management, marketing and CRM software, sales force automation and more customer relationship management topics. Keywords: direct email marketing; customer relationship management; crm customer relationship management; call center agent; siebel; Paid traffic cost: N/A |
Primas.net: Innovative Products and Solutions for Today's Contact CenterContact center system integration with multiple technical, cross-industry, and consulting services that provide businesses with improved customer service and operational efficiencies Keywords: primas; first call resolution; ivr programming; cti application; the primas; Paid traffic cost: N/A |
Callcentres.com.au: Call Center Managers ForumCall Centre Manager Know How,Contact Centre, Contact Centre, CRM & Contact Centre,experience exchange, call center improvement Keywords: call center management; call centre management; first call resolution; call centre managers; call center forum; Paid traffic cost: N/A |
Sqmgroup.com: Call Center Specialist for First Call Resolution, Employee Satisfaction & Customer Satisfaction PerformanceCall Center Specialist for First Call Resolution, Employee Satisfaction & Customer Satisfaction Performance Keywords: sqm; fcr; citifinancial retail services; call center best practices; call center best practice; Paid traffic cost: N/A |